After receiving a £100 citation for exceeding the 90-minute parking restriction while attending his daughter’s ninth birthday celebration, a parent has sworn to stop eating at McDonald’s. After leaving his car parked at the fast food restaurant’s Festival Park location for 107 minutes, 45-year-old Nick Forrester alleges both his mother and himself were given fines.
Mr. Forrester from Abbey Hulton said there was no evidence to suggest they had received a fine while dining there and that they were first made aware of the infraction by a letter they received in the mail. The employee of the cemetery has criticized McDonald’s and the parking company it hires for having “no compassion” and for their “disgusting” treatment of their customers.
Nick Forrester Claims He Fined after parking at the Festival Park chain
After letting his nine-year-old daughter Sadie and her friends play at a neighboring children’s amusement park, Mr. Forrester drove them to McDonald’s in Stoke-on-Trent. After leaving Just Kidding, we drove onto the Maccies parking lot and got out. When we went into Maccies, making a decision took a long time, Mr. Forrester said.
We were able to exit, get in the car, and go without giving it any consideration. A few days later, my mother called to let me know she had received a letter stating that we had overstayed. When Mr. Forrester called McDonald’s and asked to speak to a manager, he was told that ParkingEye handles parking tickets. He was told to appeal directly to the business.
He said to MailOnline, “I finally paid the fine.” “I didn’t appeal to parking eye because it’s totally pointless and I decided I didn’t want the hassle,” you may say. He is angry because he received a ticket from the business when “we were eating in the establishment.”
It is a laid-back setting, therefore 90 minutes is insufficient, he claimed. They are able to look at the CCTV and see that we were at the restaurant. In spite of frequenting the Festival Park location for more than 30 years, Mr. Forrester claimed he was stunned by the staff’s “disgusting” attitude.
He claimed of the eatery, “It left me feeling very bitter towards them,” and he added that he will boycott McDonald’s and “anywhere that uses ParkingEye.” He said, “Sadie lost her mother to cancer in 2019 and she can no longer go out to eat with her friends.”
“They don’t have any compassion.” The way they treated their consumers was abhorrent. Although they have the power to do so, McDonald’s won’t. “They are driving people out of the city with this,” he continued.
According to McDonald’s, there are signage in the parking lot emphasizing the 90-minute parking limit. ‘We have parking limits in place at a number of our locations, with a time limit to guarantee there is enough space for all of our customers,’ a McDonald’s spokeswoman told MailOnline.
If a consumer believes they were unfairly issued a ticket, we advise them to immediately contact the independent contractor who did so in order to file an appeal.
“In some instances where a customer expects to exceed the stated parking limit, they should make themselves and their car registration known to the restaurant manager in advance, who can look to get the parking limit extended,” the spokesperson continued.
ParkingEye, which operates parking lots, added that it stands by its judgments. According to a spokeswoman, there is clear, noticeable signage at the McDonald’s Festival Park car park that explains how to use it safely. This offers instructions on how customers at McDonald’s may stay for a maximum of 90 minutes.
The drivers were duly issued parking charge notices (PCNs) for a total of 107 minutes of parking. Both PCNs have been paid, according to our records, without being challenged. Drivers can appeal their PCN via the British Parking Association-audited appeals process that Parkingeye offers. We would advise anyone who has mitigating circumstances to emphasize them in their appeal.
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