Facebook, Instagram & WhatsApp Down
Thousands of users report that Facebook, Instagramand WhatsApp has been blocked. People share that they have encountered errors, including a “something went wrong” message when trying to access the platforms. I get a 5xx error message on the Instagram website, which may indicate a problem with the server. The problem seems to be widespread. This is what we know so far.
People started reporting problems with all three platforms at the same time
DownDetector reported an increase in problems for all three platforms just before 12 p.m. ET on Monday, October 4. You can see exactly when the spike occurred on Instagram in the chart below, Reported DownDetector. Users reported 44% of problems with the app, 29% on the website, and 27% with a server connection problem.
You can also see when the spike occurred on WhatsApp in the box below, Reported DownDetector. Users reported the same issues with this platform, including issues with the app, server connection, and issues sending messages.
You can see that the peak of problems occurred at the same time on Facebook in the chart below, Reported DownDetector.
The problems were mainly with the website on Facebook, according to users, but some also reported problems with the application and the server connection.
People Report Server Errors and “Something Wrong” Messages
Heavy observed an error message that said: “Sorry, something went wrong. We are working on it and will fix it as soon as we can. ”
Instagram’s website is also completely down, including its Help page, where people usually go when they find bugs. The Instagram help page simply says “Server Error 5xx” at 12:05 PM ET.
ATT explained that a 5xx code means that the problem is with the server. The website noted: “These [5xx] The errors are caused by the server being unable to satisfy a seemingly valid request from a visitor. Often, you will need the help of a server administrator to investigate them. It’s also important to note that quite often a chain of servers is handling an HTTP request, so it may not be your server that is returning the error. ”
From Facebook Developer platform status sometimes can help pinpoint the source of problems with Facebook and Instagram. However, that page just reads the same “Something went wrong” error as well.
On reddit, users reported trying social media platforms with different ISPs and still encountering the same problem.
The official Facebook and Instagram Twitter accounts have yet to post about the issues.